MR44 dropping connections

IT_Magician
Building a reputation

MR44 dropping connections

We have a dental office with 8 wireless iPads. They worked flawlessly with the MR33 and due to the shortage we purchased MR44 to expand WIFI coverage.

 

All iPads connecting to the MR44 drop connection. Pinging from the LAN, the device drops, but the WAP doesn't drop. This only affects clients accessing MR44.

 

Our team spent 2 hours on the phone with Meraki. They are not sure why it is happening and will call us back. Posting this to see if anyone else has had this problem. We are hoping a beta firmware will fix this.

2 REPLIES 2
cmr
Kind of a big deal
Kind of a big deal

@IT_Magician are you already running 28.1?  Does it affect devices other than iPads and have you disabled the iOS feature that randomises the MAC address for that SSID?

ww
Kind of a big deal
Kind of a big deal

Did you  try with ax disabled  in the rf profile

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels