We are having a heck of a time with dropped sessions on our RF scanners on our new MR76 APs. It’s like they are not handing off from one AP to another cleanly. Signal strength is good throughout our facilities, with no discernable dead zones, and it is pretty much across the board in all our locations.
Before we upgraded WAPs, we were running on a WEP network on old Cisco Aironet 123's, using L3 Roaming. We are now using a WPA2 network but it was set up as Local LAN for IP management. I know there are a gazillion other variables that may be in play, but could L3 vs Local LAN possibly be an issue, based on your experience?
Our use case is pretty simple - depending on the site we have 4-6 APs, 10-12 Zebra barcode scanners. There is NO roaming between sites.
@Ryan_Miles, thanks for the quick response! I have NOT opened a support case yet, was sorta hoping it was a basic fix. Please forgive my ignorance, but what is best way to capture the config? I have not been able to see a way to export it into a shareable file format. Or if I should just open a support case, please let me know. Thank you