Chromebook roaming issues - possible hidden node issue?
I have been experiencing difficulties with certain models of Chromebooks within our network. When I look at the event log I see the Chromebook hopping between two or three access points. I get an 802.11 association, an 802.11 WPA authentication, and a WPA deauthentication, and then this cycle continues on a different access point with the Chromebook never establishing a solid connection. This usually happens when the Chromebook is located in a room that has no access point, but is nested between two rooms that do have access points. I am wondering if anyone else is seeing this issue? My guess is that this is a hidden node issue where clients in the room with an access point are unable to 'hear' the client in the room without an access point. I do not see any options in the dashboard to adjust CTS/RTS settings which is the suggestion when troubleshooting hidden node issues. Does anyone know how the Meraki MR46 access points handles the hidden node problem?
@MikeMinardi1 are you running firmware 27.6, it fixed some WPA issues?
If you are, what are the AP power settings, they might be too high, this can result in the client seeing the AP but the AP not seeing the client's reply. The AP power settings can be seen under Wireless / Radio Settings per band as below:
The power settings of the surrounding APs are 15dBm and 8dBm. I am using the Basic Indoor Profile and letting them configure the power automatically. I have 52 sites to manage so to have to manually set power on my problem APs would be a challenge. I am using firmware 27.6 as Meraki support suggested and am still seeing this ongoing issue.