Shaw Phones with MS350 and MS225

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motsbrent
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Shaw Phones with MS350 and MS225

Does anyone else have Shaw "SmartVoice" Business phone set up with their Meraki network? We seem to have an ongoing issue with loss of lines/dial tone and I am wondering if it has to do with the PoE draw - our Cisco phones previously were only "Advertised 3 W AT" and drawing around 1.5 W AT....the new phones are drawing more than double that. Is this why they keep dropping? If anyone has any insight or recomendations, it would be greatly appreciated!

1 Accepted Solution
mlefebvre
Building a reputation

That is very little power usage and doubtful to be related. You should contact your MSP's support line.

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2 Replies 2
PhilipDAth
Kind of a big deal
Kind of a big deal

What is providing PoE power to the phones?

mlefebvre
Building a reputation

That is very little power usage and doubtful to be related. You should contact your MSP's support line.

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