I have not internt conexion - Help me

[athan1234]

There is no internet connection for my client.

I'm looking at the event log and I see:

[alemabrahao]

Who is the default gateway of the network?

[athan1234]

Mmmmm i belive is a forti

[alemabrahao]

The clients are able to reach the gateway?

[athan1234]

Yes ping ok getway ,  and tracert to google is completed

[alemabrahao]

Good, It looks like a DNS issue, Are you able to resolve any name?

[athan1234]

 I can not  resolve DNS name

[alemabrahao]

Do you have any rule blocking the DNS, have you tried setting another DNS server like Umbrella?

[athan1234]

The issue is I don't have the password of the forti , I can't see any more . Merak.just has SW and MR;