MV72 on BroadBand

[YBerllan]

Hi All,

I have a MV72 on a site that has only broadband. While on site I can see the picture from the camera no problem at all. But when I am away from the site and try to view just get a circle cursor with no image. This is the same on the mobile app. My guess is the upload too small on the broadband. 

Anyone got any tips ? 

PS Sadly Fiber not available as an option.

John

[PhilipDAth]

Make sure you are using MV 4 firmware first.

You get the same problem using Chrome on a computer when remotely trying to view the cameras?

[YBerllan]

Yes I use Google chrome as my default. 

[Priesty]

could also be firewall rules?

https://documentation.meraki.com/zGeneral_Administration/Other_Topics/Upstream_Firewall_Rules_for_Cl...

[YBerllan]

could also be firewall rules?

I am using the MX product. Firewall rules are default Any any on outbound. 

Kind regards

John

[GeorgeB]

What recording quality is the camera using and what is the upload bandwidth of your WAN link?

[YBerllan]

What recording quality is the camera using and what is the upload bandwidth of your WAN link?

Currently the lowest 720