Hi All,
I have a MV72 on a site that has only broadband. While on site I can see the picture from the camera no problem at all. But when I am away from the site and try to view just get a circle cursor with no image. This is the same on the mobile app. My guess is the upload too small on the broadband.
Anyone got any tips ?
PS Sadly Fiber not available as an option.
John
Make sure you are using MV 4 firmware first.
You get the same problem using Chrome on a computer when remotely trying to view the cameras?
Yes I use Google chrome as my default.
could also be firewall rules?
could also be firewall rules?
I am using the MX product. Firewall rules are default Any any on outbound.
Kind regards
John
What recording quality is the camera using and what is the upload bandwidth of your WAN link?
What recording quality is the camera using and what is the upload bandwidth of your WAN link?
Currently the lowest 720