MV Cloud Archive availability and status - MV13

[K2_Josh]

Does anyone know if MV13 is supported by Cloud Archive? The KB does say that "All MV models are supported.", but it doesn't list all of the models.

Also, what resolutions and frame rates are supported?

https://documentation.meraki.com/MV/Initial_Configuration/MV_Cloud_Archive

When trying to understand "Enhanced Resolution", I found a separate KB related to resolution that does list the MV13 quality options. Based on comparing both pages, I'm guessing that MV13 might have the same Cloud Archive options as MV63(X) and MV93(X).

https://documentation.meraki.com/MV/Initial_Configuration/Video_Retention

[K2_Josh]

Adding to the confusion about whether all cameras are supported, the FAQ says "You also have the option of using Cloud Archive on select cameras for continuous 24/7 recording " [emphasis mine].

https://documentation.meraki.com/MV/MV_Smart_Camera_FAQ

[K2_Josh]

And I just noticed that the MV13 is missing from the list of resolutions in the FAQ.

https://documentation.meraki.com/MV/MV_Smart_Camera_FAQ#MV_Cloud_Archive_FAQs

[JohnIngram]

@K2_Josh - I've flagged this for our MV product team to review and provide some clarification. Thanks for pointing this out!

[PhilipDAth]

Typically cloud archive only supports HD/1080P.  When you enable it on a camera it limits the maximum resolution to this.

Using an MV13 with cloud archive is probably not worthwhile because of this.  I would use the cheaper MV12 series as a result.

[anthonyh]

Thanks for calling this to our attention @K2_Josh . We've updated the documentation pages that you linked above. MV13 does support Cloud Archive at 1080p and your choice of Standard (8 fps) or Enhanced (15 fps) quality.

Let us know if you have any further questions!

[K2_Josh]

Thank you for getting that addressed.

The KB still says that "All MV models are supported."
https://documentation.meraki.com/MV/Initial_Configuration/MV_Cloud_Archive

And the FAQ says "You also have the option of using Cloud Archive on select cameras for continuous 24/7 recording " [emphasis mine].

https://documentation.meraki.com/MV/MV_Smart_Camera_FAQ

Those two statements appear to be conflicting, or at least confusing to me. Are there some MV models that don't support Cloud Archive?