I have been working on some customer demo's for the MV's and in Dcloud if I try to retrieve just a few minutes back from current time. I get the black screen error that says camera may not have been on during the time in questions. If I go back day or 2 I can retrieve anything I want. Is this a issue in Dcloud?
All so when I go to settings to show the customer how to add a privacy window the settings never load, is this just me?
I'm not seeing the black screen issue. Keep in mind recent video (like within under a minute) typically doesn't show up due to how it's recorded/loaded in chunks. So, I do see the black screen if I attempt to look back <60 seconds from current time. But anything older (that falls with the green timeline bar) is loading for me.
I'm also not seeing an issue with the settings page. Are you seeing it on all cameras in this network? And have you tried another browser to see if the same things happen?