Can't see the image from the MV camera

[kn-kimura]

Currently, the camera is not showing any images.

This is occurring on multiple units.

Are there any announcements about the problem?

In many cases, MV cameras do not display video.

[cmr]

@kn-kimura what models, what firmware and how are you trying to access; local, remote or app?

[kn-kimura]

MV12W, N, and MV22 were affected, but MV32 was not.

All of them had different organizations and different networks.

Browsing was done using a browser. The same thing was happening on other client devices.

It seems to have been restored now. It is possible to see the video.

Yesterday, we couldn't see the video for three to four hours, so we think there was a problem.