Camera Not booting properly

[emmaozoms]

I have a MV22 Camera and I noticed that the camera light is just on a standstill mode when plugged into the switch.

Action Taken:

• Reset the Camera.
• Plug the camera into another switch directly.
• Change the ethernet cable used to connect the camera to the switch
• Check the camera lens to see if it's still rotating
• Checked the power consumption on the switch and it's still within the range of the 

The above action has been done but the camera still remain same as complained. Please can anyone advice on what I can do before I raise a support case.

Thanks

Emma

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[alemabrahao]

You've already checked everything there was to check, I would open a support case in your place.