no data collected

[iReidy]

My MX64 has been collecting data ok up until recently.

Network Wide-Clients

In the Client view, the circle is greyed out.

If I click on a client, show data it says Insufficient data.

If I goto Network-Wide General, Traffic analysis is enabled.

[Wickus]

Hi

We have a few MX68 and i'm seeing the same issue. I've logged a call with support. Feedback is the customer didn't use any applications. 80% of our traffic is to microsoft for mail

Still waiting feedback from support

[iReidy]

Thanks, Wickus, It's been working OK for months then just stopped?

[Wickus]

Feedback from Meraki below

Hope you're doing well, Apologies you are actually right what I will do is investigate this to see if its a widespread problem internally I will notify you on further updates on this issue.

Kind regards.

-

Mahad Gaal

Network Support Engineer

.ılı.ılı. Cisco Meraki

[Nicolach]

Hi,

I have enabled Traffic analysis 4 days ago and have the exact same error messag "No data collected". We're around 25 people connected to the network and around 100Gb of data is going through the Firewall everyday. I can't believe no enough data is collected.

Please keep us posted.

Thanks!

[She]

Would love an udpate on this as I am seeing this issue as well.

[Wickus]

Feedback from meraki

I can confirm that our dashboard is showing stats again

So if your's is still broken log a call with meraki to check

Dear Wickus,

Hope you're doing well,

There was a maintenance window that took place to resolve this issue on Tuesday 17 December. The issue has been resolved let me know if there is anything else I can help you with. If not this case will be closed.

Thank you for your patience.

Kind regards.

--
Mahad Gaal
Network Support Engineer
.ılı.ılı. Cisco Meraki