Mar 7 2024
9:05 AM
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Mar 7 2024
9:05 AM
W11 VPN prompting for username & password despite setting a pre shared key
I'm setting up a new laptop and have followed these instructions
Client VPN OS Configuration - Cisco Meraki Documentation
I've added in the Advance Settings under Security I've added in the preshared key. A ticked the "Use preshared key for authentication"
Despite doing this, when I try an connect to the the VPN windows is prompting for a User name and password.
Is there a step I'm missing?
2 Replies 2
Mar 7 2024
9:10 AM
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Mar 7 2024
9:10 AM
This is correct, you need a username and password to connect to the VPN.
https://documentation.meraki.com/MX/Client_VPN/Client_VPN_Overview#Meraki_Cloud_Authentication
I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.
Please, if this post was useful, leave your kudos and mark it as solved.
Please, if this post was useful, leave your kudos and mark it as solved.
Mar 7 2024
1:20 PM
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Mar 7 2024
1:20 PM
You need both, because the preshared key is what authenticates your users' devices and your MX to one another. The username/password is required to authenticate the users themselves
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