VPN connectivity issues with VPN clients and Anyconnect using Cloud Authentication

[PaolaCC]

We are experiencing connection issues with VPN clients and Anyconnect clients that authenticate through "Meraki cloud autentication".

Clients are unable to stablish a connection, on windows devices the connection fails with error 718. 

The issue has been observed on MX84 and MX64 appliances.

[gthpl]

Same here...

[adfdfgw546w54sd]

Here too... Restarted the device, no luck.

[Ryan_Miles]

It's related to this https://community.meraki.com/t5/Dashboard-Administration/Dashboard-not-loading-certain-sections-for-...

[JasonA]

We have been having issues also. I even updated firmware waited a half hour, rebooted the mx64 and still nothing. I also noticed the ports graphic on the page won't load today.

[PhilipDAth · Accepted solution]

You can track this issue here:

https://status.meraki.net/

[MathiasS]

Problem solved a few minutes ago.

[gthpl]

Nah...

[MathiasS]

Okay, let me clarify: client VPN for our network (located in Europe/Germany) is working again. Meraki cloud authentication and cloud services are also working.

[JasonA]

It still shows unresolved on the status page, and nobody in my org can connect yet. So maybe it is sporadically working, or maybe some customers are starting to come up. Good news regardless if they are getting a handle on it.

[JasonA]

Mine just started working a moment ago.