Unable to Unbind Network From Template

[Brash]

I'm trying to unbind a network from a template and retain configuration but I keep receiving the following error:

"Selected networks failed to unbind from template <Template Name> as some of the configurations could not be retained"

The message isn't descriptive enough to tell me what I need to do/change.

Wondering whether anyone has hit this issue before and knows what I should be looking for to resolve it.

The only other workaround I can think of is clone a new network off the existing one and move all of the devices over.

However I expect this will cause a small outage to the site during the process.

[PhilipDAth]

I don't think you can clone a template network to a standalone network.

This might be one for support ...

[Ryan_Miles · Accepted solution]

You need to engage Meraki Support. They have tools to debug what component is failing.

[Brash]

Bugger. Ok, thanks guys.

I opened a case with support last night but didn't get a reply overnight.

I'll have to call up support today to get it sorted.

[Brash]

Rounding this one out, the support team were very helpful getting this sorted.

it turned out to be an issue with policy objects and a sequence of events.

Due to working around a separate (non-meraki) issue, I had previously done the following:

 - Deployed the network from template

 - Unbound from template (successfully)

 - Rebound the network to the template (successfully).

Because of this sequence of events, and the fact that policy objects were in use in an L3 firewall rule, there became an underlying mismatch (for lack of better wording) between these policy objects which prevented the template from being unbound. I ended up removing the policy objects from the rule which then allowed me to successfully unbind.