Site-to-site VPNs do not come up after service interruption

OneMoreQuestion
Conversationalist

Site-to-site VPNs do not come up after service interruption

Recently we've had a few Internet service interruptions unrelated to our firewall (ISP outage, etc) But our firewall failed to re-establish our two IPSec, site-so-site VPNs after the service came back up.

 

On our end is a Meraki MX84 firewall. One of the VPNs terminates at an Azure VNET gateway. The other terminates at a customer's Palo Alto device.

 

After the first service interruption, the VPNs hadn't come back up after 40 minutes. I unplugged the firewall power, and plugged it back in. The VPNs came up in less than 5 minutes.

 

The second service interruption caused a lot of grief for our owner. The VPNs hadn't come up in a few minutes. I didn't troubleshoot; I just unplugged the firewall power, and plugged it back in. Again, the VPNs came up in less than 5 minutes.

 

Questions:

 

Is this expected behavior?

 

If it's not, what do I do about it?

 

I see a lot of these messages in the event logs: "msg: request for establishing IPsec-SA was queued due to no phase1 found." Is this to be expected? And if not, what do I do about it?

 

Update

 

This happened again today, Jun 18. Meraki said the site-to-site VPNs were up this time (VPN status was green), but we had no communication over VPN to our Azure environment. I unplugged the firewall power, and plugged it back in. The VPNs came up in less than 5 minutes.

 

Azure registered a health event (inaccessible) for one Linux VM. (We have many VMs, mostly Windows.) That could possibly have something to do the the site-to-site Azure VPN.)

 

I'm crawling through the event logs again. It's slow going.

2 Replies 2
Network-dad
A model citizen

I had this happen to me last week... after several power cycles of the device I was finally able to get it to reconnect.. the reboot button didn't do it I had to have someone physically power cycle the MX. 

Dakota Snow | Network-dad Linkdedin
CMNO | A+ | ECMS2
Check out The Bearded I.T. Dad onThe Bearded I.T. DadThe Bearded I.T. Dad

In my case we have a Meraki MX (remote end) connecting to a 5545-X (HQ) and after an internet service outage the VPN did not re-estabilish although internet worked. Saw a lot of the "queued due to no phase1 found" errors in Event Log. I found that removing and re-adding the VPN on the remote end resolved the issue. I was dreading having to walk a user onsite through unplugging the MX!

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