Site to Site VPN tunnel get dropped for few second or minute and back again

Preyash18
Just browsing

Site to Site VPN tunnel get dropped for few second or minute and back again

WE have site to site VPN between our 2 offices . Tunnel is get drop time to time and re-established in few second some time in few minutes. Can not find on event log of the MX devices. Any one ca help me to resolve this issue?

 

Many thanks,

 

Preyash  

4 REPLIES 4
Smokey1969
Just browsing

We have been having the same issue for the past month. Currently no resolution.

 

Regards,

 

Smokey

GIdenJoe
Kind of a big deal
Kind of a big deal

Make a case to Meraki support.
Check if your VPN registry connection is stable. (check on VPN status page)
Try to do a packet loss check between both peers.  Perhaps try to use the WAN IP of one site on another as uplink test.

PhilThacker
New here

Did you ever discover the core issue on this?

 

Hi PhilThacker

 

Yes! An update had happened a month before and I had been busy with other problems and had not read what changes had been made.

Meraki now supported IKEv2 Once I set that version on my tunnels then everything became rock solid. For some reason support could not

tell me that it was the issue. I had to read through a lot of documentation before I realized what I had missed. The positive note is I read all the update

docs now before they update my device.

 

Regards,

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