Problem access Internet MX67

[Gittex]

Dear All

Hii.. Iam Sigit from Indonesia

I Have a problem with my device Meraki MX67, My device is already 2 Service (1 MPLS and 1 Internet) and then when user connect to Internet access the speed connection very slowly for the access, If I change to router 1800 Series (Old Device) always smooth running and don't have problem anything Internet or MPLS. 

Please Let me know if have case like me

Thanks Advanced

[rwiesmann]

could you provide some more information on how you made the configuration on the mx?

[Gittex]

Hii rwiesmann..

For the configuration Only layer 7 Rules = Software & Antivir updates, Web social and Music

[BrechtSchamp]

Couple of things:

• Make sure the configured bandwidth corresponds to the uplink. In other words based on what you say you configured, make sure that the MPLS connection is indeed connected to WAN 2 and the slower connection to WAN 1.
• Might also want to make the MPLS connection the primary one.
• Also activate load balancing (unless you specifically want to reserve the MPLS for certain applications).
• Perhaps you could also lower the list update interval, but I don't think that that will have much impact.
• Play around with the per-client bandwidth limit to make sure it's not just a single user hogging up all bandwidth.
• And lastly, you may want to take a look into trafic shaping, because your links are not fast, so you would benefit a lot from it. At least try the default shaping rules.

[ww]

What is your  internet speed on mpls  and internet?

Did you limit the wan bandwidth in the mx? 

Check the duplex  setting on the interfaces of mx and conncted  routers

[Gittex]

MPLS 4Mb Dedicated and Internet up to 2Mbps 

Already limit Wan 1 down=2Mbps up=0.5Mbps Wan 2 down=4Mbps up=4Mbps and Fullduplex

[PhilipDAth]

Have you configured the MX to use the WAN port that the Internet is connected to as its primary WAN link?

https://documentation.meraki.com/MX/Firewall_and_Traffic_Shaping/MX_Load_Balancing_and_Flow_Preferen... 

If you are plugging in an Ethernet based Internet circuit is it using auto/auto for its speed and duplex, and if not, have you matched it correctly on the MX WAN interface?