Outbound calls using a meraki

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Outbound calls using a meraki

I’m working from home using AVAYA 3 line phone through Meraki and my phone suddenly stopped making outbound calls.  How do I fix?  

7 Replies 7
Johnfnadez
Building a reputation

Are u able to access internet? and are u able to ping de avaya ucm? I supposed that u have a VPN tunnel, have u check if is it up?

 

 

regards

Johnny Fernandez
Network & Security Engineer
CCNP | JNCIP-SEC | CMNA

it worked fine the first day

 

I shut the whole system down with power strip 

turned it all back on the next morning and no outbound call but I can make in bound company calls

I am connected to the internet through the meraki

Johnfnadez
Building a reputation

And you you have your VPN to your company up?

Johnny Fernandez
Network & Security Engineer
CCNP | JNCIP-SEC | CMNA

I set it up how they told me

everything worked the first day

I’m not in IT, just trying to find a solution.  Everyone is going home so I waited 1o hours for a contact today

Johnfnadez
Building a reputation

I think that the best way for you is contacting IT or Meraki Support to check those features. It appears to be a VPN issue.

 

Have a nice day! Stay home 🙂

Johnny Fernandez
Network & Security Engineer
CCNP | JNCIP-SEC | CMNA

I second this answer, if the Meraki was given by your IT then I would call them, if it's yours I would call Meraki support

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