Outbound calls using a meraki

Outbound
New here

Outbound calls using a meraki

I’m working from home using AVAYA 3 line phone through Meraki and my phone suddenly stopped making outbound calls.  How do I fix?  

7 Replies 7
Johnfnadez
Building a reputation

Are u able to access internet? and are u able to ping de avaya ucm? I supposed that u have a VPN tunnel, have u check if is it up?

 

 

regards

Johnny Fernandez
Network & Security Engineer
CCNP | JNCIP-SEC | CMNA
Outbound
New here

it worked fine the first day

 

I shut the whole system down with power strip 

turned it all back on the next morning and no outbound call but I can make in bound company calls

Outbound
New here

I am connected to the internet through the meraki

Johnfnadez
Building a reputation

And you you have your VPN to your company up?

Johnny Fernandez
Network & Security Engineer
CCNP | JNCIP-SEC | CMNA
Outbound
New here

I set it up how they told me

everything worked the first day

I’m not in IT, just trying to find a solution.  Everyone is going home so I waited 1o hours for a contact today

Johnfnadez
Building a reputation

I think that the best way for you is contacting IT or Meraki Support to check those features. It appears to be a VPN issue.

 

Have a nice day! Stay home 🙂

Johnny Fernandez
Network & Security Engineer
CCNP | JNCIP-SEC | CMNA
andy0609
Conversationalist

I second this answer, if the Meraki was given by your IT then I would call them, if it's yours I would call Meraki support

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels