Meraki Power cord and SFP module RMA support

Meraki40
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Meraki Power cord and SFP module RMA support

I am working on preparing quotation for one of the Meraki requirement in which i am factoring SFP modules( MA-SFP-1GB-TX, MA-SFP-1GB-SX, MA-SFP-10GB-SR and MA-SFP-10GB-LR) and Power cords(MA-PWR-CORD-EU,MA-PWR-CORD-UK,MA-PWR-CORD-US and MA-PWR-CORD-AU).for some MX and MS appliance.

 

Would like to understand RMA support is required for power cord and SFP modules mentioned above as for MA-SFP-1GB-SX and MA-PWR-CORD-EU we can able to apply the support contract in CCW but it is showing "Not Applicable" and for rest of the power cord and SFP modules I am not able to apply the contract

 

Attached the screenshot for reference

Meraki40_0-1675429032539.png

 

1 Reply 1
alemabrahao
Kind of a big deal
Kind of a big deal

Have you checked it?

https://documentation.meraki.com/General_Administration/Other_Topics/Returns_(RMAs)%2C_Warranties_an...

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

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