MX84 Running Very Hot

wey2go
Getting noticed

MX84 Running Very Hot

Anybody has issue of MX84 running very hot?

Firmware version MX 14.20

 

It is too hot to firmly touch the chassis but running fine and does not crash. Typically during office hours, pushing 20mbps or so throughput.

2 Replies 2
PhilipDAth
Kind of a big deal
Kind of a big deal

That is not normal.  I would consider a hardware RMA via support.

Adam
Kind of a big deal

I also believe if you contact support they can check the temperature and verify if your interpretation of "very hot" is indeed out of the norm. But most likely as @PhilipDAth indicated, they'll process an RMA. 

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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