MX68W unable to Jouin Internet

[FRCARRANZAG]

Firewalll was connected to the internet... DHCP uplink..using WAN1 ... no issues

It was disconnected and reconnected to the same Link..ISP Provider

Gateway is working

the Cloud dashboard still shows the same original IP of the WAN  but is not Joining to dashboard

I already reset the device.. but still unable to join to dashboard

and the same ip is still showed at the dashboard

also we try using WAN2 DHCP , disabling original WAN1 . no success but the Dashboard still shows the original IP

Any suggestion >

[Brash]

You'll need to access the local device status page to determine where the issue lies. It will tell you the status of your MX and it's reachability to the internet and to the Meraki dashboard 

https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Me...