MX67 needs to give Static IP WAN1 uplink everytime after hard reboot

[Tarmahmood1]

Hi,

Any idea why i need to give static IP WAN1 everytime after hard reboot of appliance. We had a power outage at site and device did not connected back to Meraki dashboard, so when login into the device locally there was no WAN IP. Even though configuration were saved after giving the details before.

Thanks

[Brash]

Was this a newly setup mx67?

The only time I've hit an issue like this was when the device was rebooted less than 30 minutes after having configured it.

Because the configuration wasn't 'safe', it reverted to the previous configuration which was factory default (as it was a brand new device)

[Tarmahmood1]

Yes the setup is new. It was installed and connected to Meraki cloud one week back. but two days back due to Power outage happened, the configuration was lost.

[alemabrahao]

I suggest you to open a support case.