The title sums it up. It required a power cycle to restore service and seems fine now after monitoring for an hour or so. Nothing useful in the event logs. When I say, "locked up" I mean more specifically that the WAN port was not passing traffic apparently because it went offline in the dashboard and the end customer reported "no internet".
I didn't get a chance to troubleshoot any further or see lights, etc. because the end customer power cycled themselves after verifying the ISP connection was fine.
I have a case open with support, but wanted to ask here if anyone else has had the problem or knows of a bug that may be related?
- Ex community all-star (⌐⊙_⊙)