MX100 and 4G USB dongle

[OneHarvest]

Hi,

Is it possible to restart the USB port to reset the USB dongle?

With current restrictions I am unable to physically access the device to unplug it and re-plug it.  The dashboard reports that cellular is ready but test is unable to return any packets.

I can't just restart the unit since it is the primary connection for 4 site-to-site VPN links.

Thank you

[PhilipDAth]

No.

How about rebooting the MX in the middle of the night?

[OneHarvest]

Unfortunately, we are one of those fun 24x7 businesses, and because across different time-zones, means there just isn't a window to do that in.

[PhilipDAth]

Do you have a warm spare you could fail over to?

[OneHarvest]

That's one of those "in the plan" things...