cancel
Showing results for 
Search instead for 
Did you mean: 

MX unreachable from the Meraki cloud

SOLVED
Highlighted
A model citizen

MX unreachable from the Meraki cloud

I often get an email saying from Meraki saying that the "The security appliance in the network has become unreachable from the Meraki cloud", but when I look at the event log of the MX, I don't see anything.

 

What could be causing this?

1 ACCEPTED SOLUTION

Accepted Solutions
Head in the Cloud

Re: MX unreachable from the Meraki cloud

Did you check also the connectivity of the appliance see if there's anything there? Anything that might be red like this displayed? If so check the time it's occurring. Maybe it might be something else causing it to lose connection.

connectivity.PNG

3 REPLIES 3
Head in the Cloud

Re: MX unreachable from the Meraki cloud

Did you check also the connectivity of the appliance see if there's anything there? Anything that might be red like this displayed? If so check the time it's occurring. Maybe it might be something else causing it to lose connection.

connectivity.PNG

A model citizen

Re: MX unreachable from the Meraki cloud

Never mind.  They replaced our Comcast modem while I was on vacation.

Head in the Cloud

Re: MX unreachable from the Meraki cloud

HEHEHE! Well glad it was just that.

Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.