MX status unreachable

Lourdes
Getting noticed

MX status unreachable

Is there an issue right now with MX cloud connectivity? Because we are currently we are experiencing intermittent unreachable status on our primary and spare MX. I already called TAC and they said that it might be a cloud issue. 

 

I already talk to our upstream but they did do any changes and no blocking ports or addresses on their end.

4 REPLIES 4
KarstenI
Kind of a big deal
Kind of a big deal

This is the area for Service Notices:

https://community.meraki.com/t5/Meraki-Service-Notices/bg-p/service-notices

It is available with the hamburger-icon on the top left. But every Meraki admin should subscribe to it.

 

Based on that, there doesn't seem to be a cloud issue at the moment.

I see. Thanks for the info. 

 

Another question, our company has 2 ISPs. If one of them has an issue on their backend or did some rerouting, does this affect the MX?

KarstenI
Kind of a big deal
Kind of a big deal

The MX dies a constant connectivity check to the internet:

https://documentation.meraki.com/MX/Firewall_and_Traffic_Shaping/Connection_Monitoring_for_WAN_Failo...

If one ISP messes something up, the MX falls over to the other ISP. It takes some time, but eventually the traffic lands on the "working" ISP.

Thanks for the reply. I guess their is an issue with Meraki's cloud. It becomes okay now.

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels