Greetings Everybody, Hope you are all safe and well out there. Just a quick Q. I have a customer who purchased his renewal of 3 year ADV SEC licenses for his MX's about 12 months ago, but now wants to upgrade them to SDW. Is there any official path to do this, or is it "Just buy another License for 3 Years SDW", or maybe is there some sort of deal that Meraki would do for the remaining 2 years left of the ADV SEC licenses. If anybody has come across this issue would be glad of some guidance
Many thanks
I am pretty sure that you can do a "deal" with your local sales of meraki. Talk to him and explain the situation.
Thanks, I think that is the only way it can be done - would think that Meraki would have an upgrade path now they are adding more layers to their licensing
This is from the documentation:
Can you move from one MX license edition to another, for example, Enterprise to Advanced Security or SD-WAN Plus?
Currently, there are two ways to move to a different MX license edition:
Is good advice. It has been some years, but I know support converted some licenses for me from ENT to SEC or the other way around and just did the math to add or delete from the expiration date to adjust correctly. I think the SDWAN plus is more expensive than Advanced Security so I expect they might convert the license if you ask, but the co-term expiration date will decrease.
Just a note that buying Meraki Insight licences on top of what he has now is cheaper, you can do it midterm, and at this point in time, does pretty much the same thing.
No.