MOS degradation

StevePF
Getting noticed

MOS degradation

Hi, 

is anyone seen service degradation and all you can find is MOS degradation on the VPNs?

Starting Jan 11, we have about a dozen MX68 on 16.16.6 with that behaviour.  The trouble either disappear or move to another VPN on the same MX (we run 2 internet access with 2 hub for each MX).

 

Thanks

Steve

4 REPLIES 4
alemabrahao
Kind of a big deal
Kind of a big deal

Have you tried installing the latest version 16.16.8 patch ?

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

Hi, no but we are planning to go to 17.10.2.  It's on ou lab at the moment.

PhilipDAth
Kind of a big deal
Kind of a big deal

Are the units affected using the same ISP?

Hi,

We were able to correlate the VPNs MOS degradation with a single Internet service provider at the spoke sides. Turns out a core router, between two Internet service providers, was dropping some packets (on the spokes side Provider A and the hubs side Provier B). The core router in trouble was common to both hubs but only in line with Provider A network. Our other sites that used other service providers were not impacted. So, mystery is solved.

Just too bad the MX offer limited ping test.

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