We use it and here are a few things to check:
- Security Appliance>Traffic Shaping, set the WAN1 and WAN2 speeds so it knows how much it has available on each WAN interface. This will help the overall balancing.
- Set the primary uplink to whichever is your best WAN interface
- Make sure Load Balancing is Enabled (I've missed this before)
- Check internet traffic flow preferences since specifying those will only use one interface
One last thing worth keeping in mind. The MX will only use one interface per flow. So if a user starts a large download it won't balance that across both WAN interfaces. Whichever one it was using when it started the download is what it'll use to finish the download.
Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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