Clock signal component issue on MX84 - a year long RMA process?
Hi, I have an MX84 security appliance in my network and have been notified through the Dashboard that this device is affected by the clock signal component issue. I have completed the RMA form and now patiently waiting for the replacement - it has been about a year since I've completed that form... The firewall up and running, but the wait time is pretty extreme. This is what I now see on my Dashboard:
Mine was quite quick for the replacement (probably about a year ago now).
They also gave me over a month to swap the device out, which was helpful because I had to coordinate this with the data centre staff (we didn't do the swap).
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