Client VPN not connection with Win10

Ubaidkhan
Here to help

Client VPN not connection with Win10

As i have configure client VPN on MX68 but when i am going to connect it through Windows then i show an Error "The L2TP connection attempt failed because the security layer encountered a processing error during initial negotiation with remote computer".

 

I have tried all possible thing link removing security updates. reconfigure VPN on Client machine but issue is as same.

 

please guide how to resolve this issue.

5 REPLIES 5
AjitKumar
Head in the Cloud

Hi @Ubaidkhan,

Removing the new update has resolved this for all the customers.

https://www.ajit.network/post/how-to-fix-cisco-meraki-client-vpn-error-after-january-windows-updates

 

Hope the client configuration is correct as per the documentation

https://documentation.meraki.com/MX/Client_VPN/Client_VPN_OS_Configuration

 

How about reaching Meraki Support?

 

Regards,
Ajit
AjitsNW@gmail.com
www.ajit.network

Hi @AjitKumar 

I have uninstall updates and i have configured client as per Meraki document but issue still the same.

 

I haven't reach Meraki support. 

Ubaidkhan
Here to help

I have uninstall updates and i have configured client as per Meraki document but issue still the same.

 

I haven't reach Meraki support.

I had same issue with windows update KB50009543 was braking vpn client. After uninstall and rebooting, then adjusting network adapter setting for client vpn, everything was good to go.

BlakeRichardson
Kind of a big deal
Kind of a big deal

@Ubaidkhan If removing the update and following Kbase article hasn't helped I would contact support, its probably something simple that they could guide you through over the phone. 

 

 

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