I have had several complaints about users spending too much time on google hangouts and management has asked that I block it.
My problem is simply blocking hangouts.google.com does not work in the security appliance URL blocking and simply blocking google.com will not be a solution for obvious reasons.
has anyone face this problem and what is the solution ?
Tell them if they are caught using hangouts they will be written up and can lose their job 😉
Seriously though, blocking applications like that can be very difficult because they use so many different domains and IP blocks to operate. And whatever they use now could change without notice.
If you really want to try to do this at the Meraki level your best bet is probably to run packet captures while using Hangouts and see what common URL's and IP addresses you may be able to restrict without breaking other services.
Trying to block anything owned by Google is difficult as a lot of their services are intertwined. As mentioned I suggest a company warning is sent out and them monitor users.
Blocking it would be easiest but I think you will have problems achieving this.
right... I will be updating and sending out a new internet usage policy later this week. but I was hoping that there was a way to do this without blocking google all together.
perhaps an application layer rule. either way, this has been a bit of a challenge.