Background: Secure Connect customers use a Meraki Dashboard that makes API calls to underlying Umbrella data warehouses. Generally, the Meraki Dashboard region and Umbrella data warehouse region are easily aligned; when they are not correctly aligned some UI errors occur.   Some customers, especially those near the geographic boundaries of these regions, have encountered intermittent UI errors due to latency-based routing behavior. Learn more about Meraki Dashboard Data Storage here. Learn more about Umbrella Data Warehouse Locations here. In all scenarios, customer data is always stored in their preferred region as defined in their organization settings.    What's new: We have implemented more strict internal routing to alleviate these intermittent UI errors and updated the region mappings as follows:    Note: Secure Connect customers with Organizations in Meraki's "South America" region should be using Umbrella's "North America" Data Warehouse.    Learn more about Secure Connect region mappings here.

New DCs in India.

New DCs in Australia and Canada

The SAML certificate used for Secure Web Gateway (SWG) user identification will expire on the May 13, 2025, 07:00:46 UTC. This certificate will be renewed and made available on the March 30, 2025. This will allow time from then until May 13, 2025 for you to update your identity provider (IdP) with the renewed Umbrella SAML certificate.   Updating the certificate is essential to avoid SAML user authentication failures and loss of internet access for those users.   Please use the link below to learn more: https://community.cisco.com/t5/umbrella-announcements/saml-certificate-for-swg-user-identity-expirin...   If you have questions, please contact the Secure Connect support team. 

A running list of feature updates for Secure Connect.

Currently, we have two data centers in Mumbai, IN. Those data centers will be undergoing consolidation the first week of July. To ensure minimal impact on your business operations, we have scheduled the consolidation to occur during non-business hours. Nevertheless, we advise all customers to plan for a possible service interruption in Mumbai during the maintenance period.   If you are utilizing AutoVPN or IPsec tunnels at the Mumbai data center, rest assured that your tunnels should be seamlessly migrated to the consolidated data center. We will be using the same automated tunnel migration process when a data center goes out of rotation for maintenance.  There may be a disruption as we transition your active connections, requiring a disconnect and reconnect phase. To minimize any chance of impact, please make sure you have backup tunnels configured to the secondary data center.   Please contact our support team if you have any issues post-migration.     https://documentation.meraki.com/CiscoPlusSecureConnect/Cisco___Secure_Connect_Troubleshooting_Guides/How_to_Contact_Cisco___Secure_Connect_Support