Where should bypass users log in?

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from_afar
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Where should bypass users log in?

I added a new bypass user to Umbrella and when they log in (we are using SSO), they get a page saying that they do not have access to the Umbrella dashboard. I assumed dashboard.umbrella.com would make sense as a login for bypass users, but they seem to be getting confused when they see this message. Is there a better URL for bypass users to use to log in so Umbrella recognizes them and allows them to bypass restrictions?

1 Accepted Solution
double_virgule
Getting noticed

https://docs.umbrella.com/deployment-umbrella/docs/set-up-a-block-page-bypass-user

 

If a block page bypass user logs in to the dashboard, they are informed that they do not have login access.

double_virgule_0-1732131401184.png

 

A block page bypass user can click View my Account Settings to view and modify their account information.

double_virgule_1-1732131401090.png

 

 

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1 Reply 1
double_virgule
Getting noticed

https://docs.umbrella.com/deployment-umbrella/docs/set-up-a-block-page-bypass-user

 

If a block page bypass user logs in to the dashboard, they are informed that they do not have login access.

double_virgule_0-1732131401184.png

 

A block page bypass user can click View my Account Settings to view and modify their account information.

double_virgule_1-1732131401090.png

 

 

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