Cisco Secure Connect download bandwidth problem

SecureConnctUsr
New here

Cisco Secure Connect download bandwidth problem

Hello,

My company migrated from ‘Cisco Meraki + Umbrella’ to ‘Cisco Secure Connect’ a few weeks ago.

 

Since this upgrade, our download speeds have been catastrophic.

 

For example, when I download the Windows 11 ISO, I can only download at 2Mb/s even though we have a symmetrical 1Gb fibre line.

 

Outlook-utupai5a.png

We have 10 sites made up of MX67, MX85 and MX95 all at version MX18.211.2.

At first I thought it was the IDS that was causing the problem, so I disabled it but nothing has improved.

 

disable_IDS.png

I then checked all the firewall rules but none of them could restrict the bandwidth.

The same goes for the QoS rules

 

traffic shaping rules.png

On the Umbrella side, there's nothing to suggest that the bandwidth per site is very limited.

 

I'm at a loss, so to speak

 

Has anyone encountered this problem before?

 

Thanks in advance for your answers,

 

Best regards,

2 Replies 2
PhilipDAth
Kind of a big deal
Kind of a big deal

Are you using the Umbrella DNS servers?

 

Are you referring to access from Cisco Secure Client, or are you meaning via an MX through AutoVPN to Umbrella?

Hello,

 

We are using Umbrella as public DNS servers and i am reffering to MX through AutoVPN to Umbrella

 

Sincerly,

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