We lost access to sites / companies shared with us.

iseven
New here

We lost access to sites / companies shared with us.

We lost access to sites / companies shared with us. We tried login out of our login / password recovery, everything has been getting the error "Session forbidden". Any help would be greatly appreciated. Thank you.

5 Replies 5
pdeleuw
Getting noticed

Have you tried to use another browser or a private/incognito window (Firefox/Chrome)? This would be my first try.

We have tried that. Thank you. We will try again on another device, maybe that will be different. 

Same results on different devices also sadly.

pdeleuw
Getting noticed

I have no idea what could be the reason. Maybe you should open a support case.

One more thing: Do you have any adblocker installed in the browser. Try to deactivate it.

HIT1375
New here

I'm having the same issue, it is not something just with you.  I'm hearing talk of a possible big back end issue. Let me know if you find anything out.  I have a ticket in with support since yesterday.  Our network is still working there is nothing in the dashboard however.

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