My Security gateway has been up and running for a couple of hours now, I have DHCP configured and specified the IP of the Security Gateway. However on the main page when I select Hardware then choose the Gateway it shows me the Mac address but the IP address says none. I keep waiting for it to possibly populate but it hasn't. Everything seems to be working fine I just dont understand why its not showing me the IP?
I’m having exactly the same issue. When I connect to the my.meraki.net (192.168.128.1) status is good and shows the Internet address from my ISP. However the Meraki GO app shows ‘none’ for both the LAN and public IP.
outside of this quirky display issue, everything works fine.
I don't see any answers to this thread yet. I am seeing the same issue on our GX20 and am getting the "Has never connected to the Meraki cloud" error. This unit is up and working just fine, but I find it odd that it does not show the static IP address on the hardware summary page for the device. I was also able to successfully run the test for connecting to the meraki cloud and keep getting the error pop up. Any help would be appreciated.
I can't recall if the logout of the app, and going back in fixed this problem.
I actually changed product to a firewalla gold and that has more features for the price and has been running for over 18 months without issue.