How can I get back into my Meraki Go App and Portal?

[velocitytech]

I set up a Meraki Go account years ago at my home and used my Excite.com email address at the time.  Now I am trying to login to my portal and app and it says it has to send me a code, but I no longer have access to my excite.com email address.  (Since Google took them over and excite.com addresses no longer exist)  I know my password and username, but I am stuck without access to that email address.  How do I get access?

[Xydocq]

Do you know the login information for the excite.com email-adress? You could try to sign in to gmail with that information.

Not sure if you could create a new account with Meraki and add the device to it? 

[TyShawn]

this the OP is running into is the 2FA. This sounds like something support needs to assist with. You can wait for someone to answer here or email support for a faster response. 

[velocitytech]

Do you know the email address for Meraki Go support?  I cant find one. The Meraki Go FAQs say support is through the App or Meraki Go Portal and I can't log into either of those.

[iliadz]

support@meraki.com 

not sure if you can open a case using that but worth a try.