How can I get back into my Meraki Go App and Portal?


How can I get back into my Meraki Go App and Portal?

I set up a Meraki Go account years ago at my home and used my email address at the time.  Now I am trying to login to my portal and app and it says it has to send me a code, but I no longer have access to my email address.  (Since Google took them over and addresses no longer exist)  I know my password and username, but I am stuck without access to that email address.  How do I get access?

4 Replies 4
A model citizen

Do you know the login information for the email-adress? You could try to sign in to gmail with that information.


Not sure if you could create a new account with Meraki and add the device to it? 

A model citizen

this the OP is running into is the 2FA. This sounds like something support needs to assist with. You can wait for someone to answer here or email support for a faster response. 

Do you know the email address for Meraki Go support?  I cant find one. The Meraki Go FAQs say support is through the App or Meraki Go Portal and I can't log into either of those. 


not sure if you can open a case using that but worth a try. 

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