Bought a used GX50, I can't add hardware to my network

[BullyMA]

I bought a used GX50. During setup, I am told that this device belongs to another company. How do I get this resolved?

[Xydocq]

Hello @BullyMA 

Take a picture of the serial-number and contact Meraki Go support support@meraki.com

Tell them your story and ask them to remove the device from the previous company. It might take a couple of days for support to get back to you.

Or you contact the person you got the GX50 from and ask them to remove the device from the company.

Cheers