Video Export Gets Stuck

[Radhikasharma]

I've been having a problem trying to export video clips from the Meraki Vision Portal. When i pick a clip that’s a few minutes long, it either fails to export or just gets stuck while processing. Short clips work fine, but I can't get the longer ones to finish properly.

Has anyone else had this issue? Is there something I should check related to camera settings, internet speed, or how much storage I have?

[PhilipDAth]

I've had that issue, but not for a long time.

Ensure you are running the current stable firmware or better on the MV.

A long time ago, I occasionally experienced issues with the video becoming corrupted on the MVs, which required a factory reset and data wipe to resolve (resulting in the loss of video footage).

I think this issue was resolved long ago, but if you continue to experience problems, try factory resetting the camera.