Autnenticating log issue

[Keith_Li]

Dear All, 

               we have a ssid with authentcating method with PSK, and i see there are many authenticating error logs with below, just wonder how do i fix such issue ? any help would be appreicated 

reason='eapol_timeout' radio='1' vap='3' channel='161' rssi='27'

Keith 

[alemabrahao]

What version of MR firmware are your APs on? The 802.11r Is enabled?

[Keith_Li]

version in MR 27.7.1, and 802.11r has enabled

[Keith_Li]

is it suggested to turn off 802.11r ?

[alemabrahao]

Yep, 🙂

[Keith_Li]

So this issue was related with 802.11r enabled ? So I will try to disable it and monitor the result 

[alemabrahao]

It can be a possibility.

[Keith_Li]

i have disabled 802.11r but i still receiving below warning any idea ?

auth_mode='wpa3-psk' error_code='30' radio='1' vap='3' channel='100' rssi='31'

auth_mode='wpa2-psk' reassoc='1' error_code='30' radio='1' vap='3' channel='100' rssi='43'

[Keith_Li]

i have disabled 802.11r but i still receiving below warning any idea ?

Mon Oct 10, 2022, 11:20:36	42:c8:b9:35:f9:f3	SSO	Association	auth_mode='wpa3-psk' error_code='30' radio='1' vap='3' channel='100' rssi='31'
Mon Oct 10, 2022, 11:18:38	4e:3c:ff:9a:9b:64	SSO	Association	auth_mode='wpa2-psk' reassoc='1' error_code='30' radio='1' vap='3' channel='100' rssi='43'

[alemabrahao]

Are you using PSK with WP3? Is it possible change it for PSK/WP2?

[Keith_Li]

Let me try that and monitor for status 

[Keith_Li]

just wonder if i changed from WP3 to PSK/WP2, client devices will need to re-login again ? 

[alemabrahao]

Nope, the PSK key is saved.