Some apps won't install including system manager

[Steve6]

Device enrolled via DEP and tags assigned.  Most apps have installed but certain apps haven't.  One of the apps is Meraki system manager.  Getting the following error

Error: Could not retrieve license for the app with iTunes Store ID 472572194.

Other apps are the same but with a different error code.

Have checked certificates and all are valid.  Have removed from Meraki and re-imported but still same issue.

The error code detail is as follows

Code: 12064

Domain: MCMDMErrorDomain

Error: Could not retrieve license for the app with iTunes Store ID 472572194.

Error: No licence was found for app “com.meraki.pcc“.

Thanks

[GES]

Having the exact same issue for the Meraki app on a phone we just setup today. The two other apps we push out installed just fine, however the Meraki app is giving the same error message as the original poster is having.

[John7]

Receiving the same error for a different application:

Error details

Code: 12064

Domain: MCMDMErrorDomain

Error: Could not retrieve license for the app with iTunes Store ID xxxxxxxxx.

Error: No license was found for app "xxxxxxxx".

[John7]

This issue appears to have been resolved this morning; I am able to push apps through Meraki, without issue.

Thank you.

[GES]

Same thing on our end as well.

It would be nice if Meraki would have let customers know if there was some sort of weird issue going on, as it seemed like the both of us were experiencing the same issue around the same time.

[John7]

100% Agreed.

[BlakeRichardson]

@John7 @GES  Theres a good chance the fault was with Apple's licensing server and not Meraki.  One thing you can try if this happens again is doing a full sync of your VPP account in Meraki.