Notification : Insufficient data to plot

TheBarge
Conversationalist

Notification : Insufficient data to plot

Hi Guys, Good day! what does this mean after the device was erased and enrolled again?

 

Insufficient data to plot

The Meraki SM app must be running continuously, Data may take a few days to accumulate.

 

2 REPLIES 2
MattMorg
Meraki Employee

It sounds like the Dashboard has not collected enough cellular data information to plot the usage from device yet. 

 

https://documentation.meraki.com/SM/Monitoring_and_Reporting/Cellular_Data_Management_with_Systems_M...

 

"On iOS devices, the Systems Manager app needs to be running in the background to update Dashboard and report the latest cell data usage. The usage reported by SM may also vary from your service provider's official reports, as some providers do not count traffic to specific apps or websites against monthly limits." 

 

To fix: try to install the SM app, launch it at least once, and then keep the Settings > Meraki MDM > Background App Refresh enabled (default setting). After that give it a few hours and the Dashboard will likely have enough information to start plotting data usage. 

TheBarge
Conversationalist

@MattMorg Thanks a lot. Great ideas.

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