MDM and Remote Device Capabilities

[IroncladTech]

Have access through our dashboard to the free System Manager but have not tried the newer Enterprise System Manger and was wondering how robust the remote desktop capabilities are?  I know in the version we have in our dashboard (which I think was when it was in beta (ie 100 free)) it would connect to Windows desktops but not provide a lot of functionality so my question is the new Enterprise version provide enough features to be a RMM tool for small business or should we just use a regular RMM tool?

Thanks for the input.  Just needed to know before we made any decision.   

[DCooper]

The remote desktop features with free vs. paid are the same. What additional features are you looking for, like copy/paste?

Look at the link below, about half way down it describes what you get legacy vs. paid for each OS.

https://documentation.meraki.com/zGeneral_Administration/Licensing/Systems_Manager_Licensing

[jared_f]

The remote control is very restrictive and the way Meraki has package deployment turned on is also quite confusing. Hoping for improvement soon to the Mac management side!