My iOS MDM APNS Certificate expired and I have 34 devices enrolled with a configuration that added restrictions. These restrictions won't allow new email accounts to be set up, PINs to be changed, apps to be installed, etc.
I now have an iPad in my possession that was enrolled under the old certificate. I can't seem to unenroll it in order to enroll it under the new certificate. Under General, there is no Profiles section, which is where the instructions tell me to remove the old profile and install the new one. I do see General>Device Management, which shows Meraki Management, but it is grayed out and offers no option to remove or un-install.
Does anybody know how to re-enroll this device? I obviously can't remove the restrictions through the Systems Manager, because it is no longer communicating with the device. Please advise if you know... thanks in advance!