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Can't remove Management Profile from iPad

isaaksutton
New here

Can't remove Management Profile from iPad

Hi

 

we have an iPad that I deleted in our MDM, but on the iPad, the Management Profile still appears in the settings. If I try to enroll the device again, it says it's unable to because there is another profile already on the device. I only did this because in the MDM it said I needed to remove and re-enroll it because it was having problems adding/updating the profiles. How can I remove the management profile? 

 

Thanks!

3 REPLIES 3
vassallon
Head in the Cloud

Re: Can't remove Management Profile from iPad

@isaaksutton 

 

Unless you have a particular reason to not reset this iPad, the easiest way to fix it will be to reset it and allow the iPad to complete the enrollment process.

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isaaksutton
New here

Re: Can't remove Management Profile from iPad

Thanks, that was something I tried, but it does not seem that there is a way to fully factory reset.

vassallon
Head in the Cloud

Re: Can't remove Management Profile from iPad

@isaaksutton 

 

Have you tried this? 

 

https://support.apple.com/en-us/HT201263

 

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