Activity log stuck on "installing" long after a successful instalation

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Activity log stuck on "installing" long after a successful instalation



I'm pushing a rather simple NSI script to remove a folder from Windows7 PC. The script runs, and the folder is getting deleted, but the status in activity log dashboard remains unchanged "installing" long after the task has completed (over 1.5 hrs when I wrote this message). This is my script:


1 Name "RemIERPProfDir"

2 Section
3 SetOutPath "c:\users\tech\appdata\Local\ERP_Development_And_Consu"
4 SetOutPath "c:\users\tech\appdata\Local"
5 RMDir /r $OUTDIR\ERP_Development_And_Consu
6 SectionEnd


I have compiled the EXE (RemIERPProfDir.exe) and uploaded it to Meraki [Cloud hosted]. It is geting pushed to the test client machine, and removes the directory, but the status in dashboard remains unchanged "installing". What am I missing?


Any input will be appreciated!





Meraki Employee
Meraki Employee

Hello there,


Very interesting case that would definitely need to be investigated by the Cisco Meraki support team. There are a number of ways to engage them, and you will find them all listed here.


Make sure to provide them with the logs from this post, which will be really helpful.


Thanks a lot!

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